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What to Look for When Choosing a Cloud Backup Service Provider

It is no secret that using cloud storage and backup service is a perfect way to keep your data not only secure but easily accessible as well. Your business data is one of your most valuable assets regardless of your business size. Therefore, you want to ensure that you store your data securely and maintain its integrity. Data breach has become very rampant these days. A cloud backup and recovery service provider can help businesses secure their essential files and folders that contain customer personal details, sales records, agreements, inventory statistics, and other sensitive data.

But with so many cloud backup and recovery service providers in the market today, it can be pretty challenging to choose the right one, especially if you don’t know what to look for in one. In this article, we give you some of the top things you should look for in a cloud backup and recovery service provider. Let’s delve into them.

  • Security and Privacy

Security is perhaps the most important aspect that you should pay attention to when choosing a cloud backup service provider that offers AS400 backup. Storing data in the traditional way on physical media isn’t 100% secure by any means. That’s because data can be destroyed or lost by fire, flood. But data stored in the cloud can be accessed from any location by anyone with the correct credentials and it is also secure.

It is worth mentioning that not all backup service providers offer the same level of data protection. So before you go ahead and choose a cloud backup service provider of your choice, make sure they offer security measures, such as two-step identification, data encryption, and the ability to disable login. This way, you will be confident that your data is secure.

  • Storage capacity

You need to determine the amount of storage capacity you need. Cloud data backup and recovery service providers usually offer anywhere from 1GB to unlimited space. Of course, this gives businesses a wide range of choices according to their needs. Note that the amount of space offered is directly related to service costs. This is why it is advisable to determine the space you need beforehand so that you don’t go past your budget.

  • Scalability

It is pretty hard to determine exactly how much data backup storage your business needs. A lot of factors will determine that, including the number of employees and computers you have, the volume of data, and the size and type of your business. Find a service provider that offers scalability that allows your backup to grow as your business continues to grow too.

  • Uptime

The essence of a cloud backup is to always make sure that your data is available whenever you need it. Similar to an on-site storage system, cloud server networks can suffer all sorts of technical failures. You wouldn’t want a case where you are unable to access your essential files in the middle of an important operation. So before you go ahead and sign any contract with your preferred cloud backup service provider, ask them for evidence of their uptime track record.

  • Backup frequency

As a business owner, you have so much on your plate. So the last thing you want to worry about is backing up your files. For this, you need to ask the AS400 backup service provider at what frequency they back up their data and how they do it.  Cloud backup service providers generally implement different data backup strategies. Some of these providers backup your data as you make changes, while some provide hourly, daily, or monthly backups. So, you need to determine your business needs and choose a provider who will meet those specific needs.

  • Disaster recovery

Natural disasters and unexpected events can occur even if precautions are taken, making you unable to access your data. So you need to make sure that the provider you choose has a disaster recovery plan. Ask them the methods they use to restore lost data.

  • Customer service and support

Customer service and support are equally as important as all the factors mentioned above. You need to ensure that the provider has responsive customer support. This makes it easy to contact the provider in case of any technical problem or query.

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